Privacy Policy

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on our platform, express interest in obtaining information about us or our products and services, participate in activities on our platform, or otherwise contact us. The personal information we collect may include:

• Identity Information: Full name, date of birth, gender, nationality
• Contact Information: Email address, phone number, mailing address
• Account Information: Username, password, profile picture, gaming preferences
• Financial Information: Payment method details, transaction history, billing address
• Identity Verification Information: Government-issued ID, proof of address, selfie verification (for KYC purposes)
• Gaming Information: Game statistics, competition results, skill ratings, tournament participation

2.2 Information Automatically Collected

When you access our platform, we automatically collect certain information about your device and usage patterns. This information may include:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Data: Pages visited, time spent on pages, click patterns, referring/exit pages
• Location Data: General location based on IP address (country, region)
• Technical Data: Connection speed, screen resolution, language preferences
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Gaming Platforms: When you connect your gaming accounts (e.g., Steam, Epic Games, Xbox Live)
• Social Media: When you link social media accounts or use social login features
• Payment Processors: Transaction information from our payment service providers
• Identity Verification Services: Results of identity and age verification checks
• Analytics Providers: Usage and performance data about our services

3. How We Use Your Information

We use the information we collect for various purposes, including:

4. How We Share Your Information

We may share your information with the following categories of third parties:

4.1 Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, including:

• Payment Processors: To process transactions and payments
• Cloud Service Providers: For hosting our platform and storing data
• Analytics Providers: To help us understand platform usage
• Customer Support Services: To assist with user inquiries
• Identity Verification Services: To verify user identity and age
• Marketing and Communication Providers: To send emails and notifications

4.2 Business Partners

We may share information with business partners, such as:

• Game Publishers: To verify game statistics and results
• Tournament Organizers: For competition management
• Sponsors: For prize fulfillment (with your consent)
• Advertisers: In aggregated or de-identified form

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Enforce our Terms and Conditions and other agreements
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our platform
• Protect the personal safety of users or the public
• Protect against legal liability

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations to which we are subject
• Whether retention is advisable in light of our legal position (e.g., statutes of limitations, litigation, or regulatory investigations)

When we no longer need to process your information for the purposes outlined in this Privacy Policy, we will either delete or anonymize your information or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

6.1 How to Exercise Your Rights

You can exercise many of your rights through your account settings. For other requests, you can contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption: We use industry-standard encryption to protect sensitive data in transit and at rest
• Access Controls: We restrict access to personal information to authorized personnel only
• Security Audits: We regularly review our security practices and systems
• Incident Response: We have procedures in place to address potential data breaches
• Employee Training: We train our staff on privacy and security best practices

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. It is important that you also take steps to protect your account, such as choosing a strong password and keeping your login credentials confidential.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

8.1 Types of Cookies We Use

8.2 Your Cookie Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform. You can learn more about cookies and how to manage them in our Cookie Policy.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Third-Party Links and Services

Our platform may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our platform, we encourage you to read the privacy policy of every website you visit.

Examples of third-party services that may be integrated with our platform include:

• Payment processors
• Social media platforms
• Gaming platforms and services
• Analytics providers
• Advertising networks

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. If we make material changes to how we treat your personal information, we will notify you through a notice on the platform home page or via email.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our platform after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: