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Support Hours
Monday - Friday: 9am - 8pm AEST
Saturday - Sunday: 10am - 6pm AEST
Response Times
- Live Chat: Immediate to 5 minutes
- Email: Within 24 hours
- Phone: Average wait time 5-10 minutes
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Important Information
Age Restriction: PRIZES FOR LIFE is only available to users 18 years of age or older. Age verification is required before participating in buy-in competitions or withdrawing winnings.
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